FAQs
How do I know if a date/time is available?
Contact us via e-mail, our website, or by phone and we will gladly check our calendar. We have two time slots available every day to choose from. Our afternoon time slot is from 10am to 4pm and our evening time slot is from 6pm to 12 midnight.
Can I tour the space?
We have several morning, afternoon, and evening openings from Monday through Wednesday to tour our space.
Visit the link below to see our calendar and schedule a tour.
How long can I rent the space for?
We have two 6-hour time slots every day. The afternoon time slot is from 10am to 4pm and the evening time slot is from 6pm to 12 midnight. You may also rent our space for a full day from 10am to 12 midnight.
Due to venue cleaning schedules, we cannot extend your time slot before nor after your scheduled time. Therefore, early entry is not allowed.
How do I reserve a time slot?
In order to reserve a time slot, we will need a 50% non-refundable deposit and a signed rental agreement. When you have settled on a date and time, you will receive, via email, a rental agreement that can be signed electronically and an invoice.
Sorry, we do not hold dates. Once you receive an invoice, you have 48 hours to submit a deposit and rental agreement. Failure to do so will result in a cancelled invoice.
What is the capacity?
We have seating for up to 40 guests and overall capacity of 50 people.
What are the table measurements?
Our venue is fully furnished with four farmhouse tables (108'“x40”) and forty (40) black metal bistro chairs, four small round tables (30”), and a settee. We have a rectangular table on casters measuring 36”x63”. You have use of the kitchenette that includes a 5 cubic foot refrigerator, microwave, and a prep area. Our dry bar has a drinks bin and buffet table features 15 linear feet of counter space.
Can I bring extra tables/chairs?
You may bring extra chairs if they are rented from a rental company as they must be commercial grade. Additional tables are not recommended as it makes it difficult to move within the space.
We want music, can I have a DJ?
Yes, DJs are allowed. We also have a wireless Bluetooth speaker with lights if you choose to play music off a device.
Can I move the furniture?
You may move the tables and chairs to suit your decor needs. However, furniture may not be taken out of the space.
Can I bring decorations?
You may decorate the facility yourself or hire a designer. You may decorate the facility using Command™ hooks, Scotch™ tape and/or painter's tape. However, you may not staple, nail or tack any signs or decorations to the walls or furnishings. Any product used to adhere should not leave a residue. Therefore, no duct tape, packing tape, mounting putty, nor adhesive foam tape is allowed.
No confetti, confetti balloons, glitter, petals (real or fake), powder nor rice are allowed.
Gender reveal poppers, cannons, and confetti balloons are prohibited. Piñatas are not allowed.
Candles are only allowed in glass containers intended for candles. Other open flames are not permitted.
Do I need to bring plates and forks?
Short answer, yes. Hosts need to bring anything they need for their event. We recommend disposable plates, napkins, cups, cutlery, platers, and serve ware. However, you may customize your event as you please. Keep in mind, we do not have a dish washing facility.
In order to keep your drinks cold, you will also need to bring a bag of ice to put in our bin with your drinks.
Can I bring my own food and drink?
We have an open catering policy. Therefore, feel free to use any caterer/restaurant or bring your own food.
How much clean up is expected?
The client is responsible for removal and disposal of decorations, leftover food/drinks, and/or all personal belongings. All trash should be left, along the wall, outside the rear exit. Trash bags are provided.
You are not required to sweep, mop, and/or wipe down surfaces.
Can I have a cash bar at my event?
No, alcohol sales are strictly prohibited.
Do you have any restrictions I should know about?
We have a few… any lewd, illegal or indecent conduct is not permitted. Smoking/Vaping is not allowed anywhere on the property or within 15 feet from entrances. Promoter events are not allowed and will be shut down immediately without refund. No pets of any kind are allowed during events. Licensed service animals as described by the ADA must be wearing a service vest. Loitering by the entrance and/or parking lot after your event has ended is not allowed.
Do I need Event Insurance?
Day-of event insurance is required for events where alcohol will be served. Day-of event insurance can be purchased through your home/renter’s insurance policy or through companies such as Progressive and Geico, or www.theeventhelper.com.
How will the event manager/staff help me?
We will be there to open up, the event manager will remind you of a few key points that will make your event flows as easily as possible and come back at the end time of your scheduled event.
What forms of payment do you accept?
Acceptable forms of payment are Visa, Mastercard, American Express, & Discover card,
ACH Transfer, Cash or Checks.
What’s the cancellation/refund policy?
For cancellations made anytime prior to fourteen (14) days before your rental date, all monies except non-refundable deposit will be returned. Cancellations made less than fourteen (14) days prior to rental date will require full payment of rental.
Is there parking for me and my guests?
The Liven Room is located in Harts Plaza on Milwaukee Avenue and Harts Road. There is a designated parking lot with ample parking.
We are a non-profit organization. Do we get a discount on our rental?
Yes, registered 501 (c)(3) non-profit organizations receive a 15% discount with proof of organization. Please let us know prior to booking your date.
Are you ADA compliant?
Yes, The Liven Room is ADA compliant with table seating options and a single person restroom.
Note: our restroom does not have a changing table.
We just want to elope, can we do that at your venue?
Yes! We’d love to get you married in your own intimate, completely private ceremony. Luckily, I am ordained with the American Marriage Ministries (AMM) so I’d be honored to officiate your wedding. All you need is a valid marriage license and the happy couple. Let’s set up a date!